Dylan Knight
Head of Design
Harper Jensen
Content Strategist
Björn Karlsson
Customer Specialist
Paola Flores
Production Manager
How can we assist you today?
We are here to help you with any questions or concerns you may have. Your satisfaction is our priority, and we look forward to hearing from you!
How can I contact Sunnie Decor?
You can reach out to us through our contact form available on the website, or you can email us directly at [email protected]. We aim to respond to all inquiries within 24 hours to assist you promptly.
What are your customer service hours?
Our customer service team is available Monday through Friday from 9 AM to 5 PM (EST). We are here to help you with any questions or concerns you may have regarding our products or services.
How do I track my order?
To track your order, simply log into your account on our website and navigate to the ‘Orders’ section. You will find the tracking information for your recent purchases, allowing you to monitor your shipment’s progress.
What is your return policy?
We offer a 30-day return policy on most items. If you are not satisfied with your purchase, please contact our customer service team to initiate a return and receive further instructions on the process.
Do you offer international shipping?
Yes, we do offer international shipping to select countries. During checkout, you can choose your shipping destination, and the available options will be displayed. Please note that additional customs fees may apply.
How can I provide feedback about my experience?
We value your feedback! You can share your experience by filling out the feedback form on our website or by sending us an email. Your insights help us improve our services and offerings.